Saara Khan

Catalog Lead · Retail Expert
Marathahalli, Bengaluru, Karnataka
"Be the change that you want to see in the world."

Detail-oriented professional with 3+ years of experience in team management and product support. Specialized in simplifying complex workflows into efficient, user-friendly systems.

Saara Khan

About Me

Driven by curiosity, I enjoy refining processes, solving challenging problems, and continuously learning new tools and technologies to improve outcomes.

Team Leadership

Led teams of 20+ associates with a 4.8/5 manager rating, improving productivity by 13%

Process Optimization

Streamlined workflows and automated processes, achieving significant efficiency gains

Results Driven

Consistently ranked #1 in productivity with 177% performance vs team average

Professional Experience

Career progression at Amazon

CATALOG LEAD
Amazon - Retail Business Service
January 2024 - Present
Bengaluru, India
  • Led team performance initiatives, improving headcount efficiency from 2.88 to 4.12
  • Conducted weekly/monthly business reviews for AU/ZA Retail
  • Managed 20+ L2 associates with manager rating of 4.8/5
  • Improved team productivity from 99% to 112% through coaching
CATALOG ASSOCIATE
Amazon - Retail Business Service (Flex org)
November 2022 - December 2023
Bengaluru, India
  • Served as interim lead managing scorecards and performance reviews
  • Automated data workflows using Excel and built visualizations in AWS QuickSight
  • Led High Visibility Events coordination as Subject Matter Expert
  • Supported team of 50+ associates as Performance Improvement Coach
VIRTUAL CUSTOMER SERVICE - ASSOCIATE
Amazon Development Centre (India) Private Limited
October 2021 - October 2022
Bengaluru, India
  • Processed customer orders and coordinated with vendors for timely delivery
  • Resolved return, refund, and replacement requests based on policies
  • Analyzed customer feedback to improve service quality and documentation

Key Projects

Impactful initiatives driving efficiency and automation

RBS Deal Inflow Optimization
April 2025 [Ongoing]
Improved deal inflow from 10% to 85% through process alignment and automation
13 headcount savings
Process Automation
Data Analysis
Stakeholder Management
Ireland Marketplace Launch
Dec 2024 – Mar 2025
Executed 200+ promotional deals across 70K+ ASINs during marketplace launch
27% improvement in deal accuracy
Deal Management
Cross-functional Collaboration
Process Optimization
Finance Validation Automation
Apr 2024 – Jun 2024
Automated end-to-end finance validation for 69.7K ASINs using Python scripting
0.15 HC savings, 100% data accuracy
Python
Process Automation
Data Validation
Deal Monitoring Automation
Jul 2023 – Sep 2023
Automated competitor pricing comparison for Amazon deals vs Walmart, Mercado Libre
0.6 HC savings annually
Automation
Competitive Analysis
Process Improvement

Skills & Expertise

Technical and business competencies

Business & Management
Vendor Relationship Management
Stakeholder Management
Cross-Functional Collaboration
Business Analysis
Team Management
Process Optimization
Data & Analytics
Data-Driven Decision Making
Deep Dive Analysis
KPI Tracking
Advanced Excel
AWS QuickSight
Tableau
Technical Tools
Alteryx
SQL
Python Scripting
Lean Six Sigma
Kaizen
Process Automation

Key Achievements

Ranked #1 in productivity (177% vs. team avg. 109.9%) with 99.8% quality
Received 'First Among Equals' award for top performance
4 Rewards and Recognitions in 2025 (YTD)
8 Rewards and Recognitions in 2024
Received 'Helping Hand' award for outstanding team support
Awarded 'Extra Mile' for driving innovative solutions

Get In Touch

Ready to discuss your next project?

Let's Connect

I'm always interested in discussing new opportunities and challenging projects. Whether you need help with process optimization, data analysis, or team leadership, I'd love to hear from you.

itsaarakhan@gmail.com(+91) 8299-063-804
Marathahalli, Bengaluru, Karnataka
Send a Message